Can anyone share with me how to make it avail? Thanks.
- Edited by jwalking Friday, March 20, 2015 7:37 AM
Why is "POP or IMAP" grayed out in setting up a new email account in Outlook 2013?
March 20th, 2015 7:37am
Hi,
Do you mean the "POP or IMAP" bullet is grayed out?
If this is the case, please open your registry editor and check if the following registry values exist and the value data is set to 1:
Key: HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook\Options
Name: DisableIMAP
Key: HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook\Options
Name: DisablePOP3
If this is the case, change the value data of the two values to 0 and then test the issue again.
Please let me know the result.
Regards,
Steve Fan
TechNet Community Support
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March 23rd, 2015 12:22am
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